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Results per page: 13
Qantas Lounge employee smiling at camera
The heart of the Adelaide Lounge experience

Teaser

Customer Service

Content Type

Posts

Publish date

09/18/2024

Summary

When you come into the Qantas Lounge, the first thing we want you to see is a big smile. It’s always nice to be greeted by a familiar face – some of our Frequent Flyers come in two or t

Teaser

Thomas tells us about a typical day as a Lounge Host and Customer Service Agent.

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Qantas Pilot smiling
Taleah's Journey from Cadets to QantasLink

Teaser

Pilots

Content Type

Posts

Publish date

09/18/2024

Summary

I love being a pilot. It takes a lot of work to get here and there’s a lot of responsibility on you. It can be high pressure but it’s rewarding to develop yourself professionally, opera

Teaser

Taleah shares her journey from discovering a love for aviation at 16 through Air Force Cadets to becoming a captain at QantasLink.

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Qantas engineer on the tarmac, smiling at camera
A family legacy continued at the hangar

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The Spirit of Qantas

Content Type

Posts

Publish date

09/18/2024

Summary

My parents met at Qantas in 1967. Dad was an apprentice, and Mum was working in production planning in Hangar 96. So, I’ve been around aircraft my whole life. Dad flew light planes and

Teaser

Mel has been surrounded by aviation her whole life with her Mum and Dad meeting at Qantas in 1967. She has continued her family legacy and is now an aircraft maintenance engineer.

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Qantas employee smiling at camera
How internal mobility at has shaped my career at Qantas

Teaser

The Spirit of Qantas

Content Type

Posts

Publish date

09/18/2024

Summary

I’ve been here for 20 years. I started as a QantasLink flight attendant, then moved into cabin crew training. I’ve worked in emergency planning, with our corporate sales and agency par

Teaser

Matt has been a part of a variety of teams at Qantas throughout his 20-year career. Read about his journey from a QantasLink cabin crew member to a manager in Customer Journey Operations.

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Qantas engineer in the hangar, smiling at camera
A love for Aviation in Zambia to an Aircraft Maintenance Engineer in Australia

Teaser

Engineering

Content Type

Posts

Publish date

09/18/2024

Summary

I grew up in Zambia and when I was in Year 5, I visited an airport for the first time, I saw my first plane and I didn't want to go home! The little town I grew up in had a small airport,

Teaser

Killion shares his love and passion for aviation from a young age, where he used to spend hours waiting at the airport in his small town in Zambia for a plane to arrive. Upon finishing school, he moved to Australia and is now an aircraft maintenance engineer in Brisbane, with Qantas as his Aussie family.

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Employee at terminal, smiling at camera
The role of a Customer Experience Manager

Teaser

Customer Service

Content Type

Posts

Publish date

09/18/2024

Summary

People travel for all sorts of reasons and it's great to be a part of that; helping them get away on their journey or welcoming them back when they get home is really rewarding.On a typic

Teaser

James describes the rewarding aspects of his job, from handling customers' needs during disruptions, to fostering a supportive team culture.

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Cabin crew member in the cabin, smiling at camera
My Journey with QantasLink on the Dash-8

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QantasLink

Content Type

Posts

Publish date

09/18/2024

Summary

I feel like it's a real honour to connect the regions to the city and also to the world. We might be the starting point of someone's amazing journey overseas or we might be flying to More

Teaser

Fiona shares her deep connection to regional communities, the unique aspects of flying on smaller aircrafts, and Qantas being a home away from home.

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Singapore airport manager in the terminal, smiling at camera
Welcoming the first A380 to Singapore

Teaser

The Spirit of Qantas

Content Type

Posts

Publish date

09/18/2024

Summary

I will never forget the feeling of standing on the tarmac in 2008 waiting for the first Qantas A380 to arrive in Singapore. It was our biggest and most iconic aircraft, travelling the fam

Teaser

Elsie reflects on the thrill of welcoming the first Qantas A380 to Singapore airport. Now 35 years into her career with Qantas at Airport Manager in Singapore, she still experiences the same sense of excitement every day.

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Cabin crew member smiling at camera
From Cabin Crew to Customer Service Manager

Teaser

Customer Service

Content Type

Posts

Publish date

09/18/2024

Summary

At school I was known as "the future flight attendant" because I was so sure that's what I wanted to do. As a kid I'd be given toy cars as gifts and I'd fly them around the room, so my pa

Teaser

Christopher began his journey with Qantas as a Cabin Crew member, working across economy, business and first class. He is now a customer service manager, still enjoying every second of his career.

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A pilot in the cockpit, smiling at camera
A Pilot Academy Graduate to First Officer

Teaser

Pilots

Content Type

Posts

Publish date

09/18/2024

Summary

I was part of the first group to go through the Qantas Group Pilot Academy, finishing in 2019. I took a bit of a meandering route to becoming a pilot, including studying a degree in envir

Teaser

Ben Swart was a member of the first class to go through the Pilot Academy at Qantas. He is now a First Officer for QantasLink

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Qantas Pilot in cabin, smiling at camera
36 Years in the Skies with Qantas

Teaser

Pilots

Content Type

Posts

Publish date

09/11/2024

Summary

I always had a fascination with aeroplanes and technology. I built model planes and had remote-control models when I was growing up. I’ve been flying for 42 years, 36 with Qantas. I no

Teaser

Phil shares his lifelong fascination with aeroplanes and technology - from building model planes in his youth to flying the Dreamliner with Qantas.

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Qantas employee in the hangar, smiling at camera
Navigating the Early Career Landscape

Teaser

Early Careers

Content Type

Posts

Publish date

09/10/2024

Summary

Early career journey   In the early stages, my focus was to gain exposure to various roles because I wasn't entirely sure about my career path. My first job was as a food and beverage att

Teaser

Will talks about his journey leading up to his employment at Qantas, discussing challenges and advice to people starting their careers.

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Father and daughter customer service agents smiling at camera
The Mikhael Family’s Journey at Qantas

Teaser

Customer Service

Content Type

Posts

Publish date

09/05/2024

Summary

Across the Group, we have many examples of generations working together. Nizar and Sarina Mikhael are one father-daughter duo who know exactly what it’s like, working together as Customer Ser

Teaser

Nizar and Sarina work as father and daughter in the customer service team at Qantas.

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Results per page: 13
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