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Employee at terminal, smiling at camera
The role of a Customer Experience Manager

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Customer Service

Content Type

Posts

Publish date

09/18/2024

Summary

People travel for all sorts of reasons and it's great to be a part of that; helping them get away on their journey or welcoming them back when they get home is really rewarding.On a typic

Teaser

James describes the rewarding aspects of his job, from handling customers' needs during disruptions, to fostering a supportive team culture.

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Cabin crew member in the cabin, smiling at camera
My Journey with QantasLink on the Dash-8

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QantasLink

Content Type

Posts

Publish date

09/18/2024

Summary

I feel like it's a real honour to connect the regions to the city and also to the world. We might be the starting point of someone's amazing journey overseas or we might be flying to More

Teaser

Fiona shares her deep connection to regional communities, the unique aspects of flying on smaller aircrafts, and Qantas being a home away from home.

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Father and daughter customer service agents smiling at camera
The Mikhael Family’s Journey at Qantas

Teaser

Customer Service

Content Type

Posts

Publish date

09/05/2024

Summary

Across the Group, we have many examples of generations working together. Nizar and Sarina Mikhael are one father-daughter duo who know exactly what it’s like, working together as Customer Ser

Teaser

Nizar and Sarina work as father and daughter in the customer service team at Qantas.

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Father and son engineers smiling at camera
A Father-Son Journey in Aircraft Maintenance at Qantas

Teaser

Engineering

Content Type

Posts

Publish date

08/29/2024

Summary

When I found out that Brennan was set to join QantasLink as an Apprentice aircraft engineer, 30 years after I first began my own engineering career, I couldn't help but feel an overwhelmi

Teaser

Trent and Brennan's story of working together in the Engineering team highlights their similar passion for aviation.

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2 QantasLink cabin crew members smiling at camera
The QantasLink Family: Where work feels like home

Teaser

QantasLink

Content Type

Posts

Publish date

08/29/2024

Summary

When my Mum puts on her QantasLink Cabin Crew uniform every morning, she practically beams with excitement as she leaves for work. Her career advice to me was to find something I love and

Teaser

Imogen and Ellie were both influenced by family members to pursue a career at Qantas.

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Cabin crew member standing in front of a plane, smiling
Childhood dreams becoming a reality: My journey with Qantas

Teaser

Cabin Crew

Content Type

Posts

Publish date

08/29/2024

Summary

I grew up in Poland and immigrated to Australia when I was 10, we flew with Qantas from Singapore to Perth on a Boeing 747. My parents and I didn’t speak any English at the time, so we ha

Teaser

Monika emigrated to Australia when she was 10 years old. Her experience with the Qantas crew on her flight left a lasting impression, inspiring her to become a member of the Qantas Cabin Crew team.

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