Product Owner - Operations

• Join a growing Airline Operations team at Jetstar Technology 
• Flexible ways of working – hybrid model with 3 days onsite 
• Full time fixed-term opportunity until Jan 2027, based at our head office in Collingwood, Melbourne  

Love travel and passionate about all things aviation. You’re in the right place. At Jetstar, you get to take-off at work, and in life. 

As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit. 

Take-off with your next opportunity! 

As the Product Owner – Operations, you will lead the development and ongoing improvement of technology solutions for our airline's operations control centres.  Acting as the link between operations, business stakeholders, and Technology teams, your focus is to ensure our digital tools support safety, efficiency, and on-time performance.  You will be encouraged to think innovatively whilst developing and maintaining best practice. 

Key responsibilities include: 

• Leading user requirements gathering and analysis, data and research, business analysis, evaluating and implementing innovative products and solutions. 
• Drive product implementation by leveraging industry research, overseeing roadmap management, and ensuring timely delivery. 
• Engage and collaborate with stakeholders across the Qantas Group, Vendors & Contractors to ensure that products meet performance expectations. 
• Manage stakeholder expectations and engagement by facilitating effective communication between internal teams and vendors. 
• Monitor and evaluate product progress and key performance indicators, analyse product performance and iterate on optimization strategies. 
• Champion data-driven decision-making by leveraging data analytics and insights to identify opportunities for improvement and growth.  
• Ensure cross-functional alignment and stakeholder engagement to support the successful execution of the Operations Technology roadmap. 

You’ll have: 

• 2-3+ years of experience as a Product Owner role or relevant similar role. 
• Strong understanding of product management, design, and analysis principles and experience working with a development team to deliver features on time. 
• Proven experience with product development, roadmap creation and execution. 
• Strong commercial acumen and understanding of Agile methodologies. 
• Confluence and Jira experience preferred. 
• Experience with transformational, enterprise level projects. 
• Ability to thrive in a team environment, fostering collaboration and effective teamwork among cross-functional teams. 
• Strong drive, initiative, ability to multi-task and work to tight deadlines. 
• Excellent project leadership, risk and time management skills. 
• Excellent written and verbal communication skills with the ability to communicate complex ideas clearly to various audiences. 
• Proven interpersonal, influencing, and negotiation skills, critical for understanding and addressing the unique requirements of our diverse customer base. 

Applications close on 4th February 2026

Your Life At Jetstar Is Unlike Any Other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount. 

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar:  For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to take off with us.  If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar.  Let’s take off together