Senior Enterprise Risk Analyst

• Govern the Qantas Loyalty Risk Profile by providing expert challenge and oversight to business stakeholders
• Act as a lead risk advisor on both strategic initiatives and operations within Qantas Loyalty
• Permanent role based at our Mascot Campus

Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships, our business is dedicated to providing unparalleled value and benefits to our members. From earning points on flights, shopping and everyday purchases to enjoying exclusive perks and privileges, Qantas Loyalty is committed to delivering exceptional service and rewards. With a rich heritage and a forward-thinking approach, we continue to redefine loyalty in the aviation industry, setting the standard for excellence and innovation.

The Senior Enterprise Risk Analyst serves as a critical advisor to Qantas Loyalty, providing the strategic insight and technical expertise required to effectively manage risks and unlock opportunities. This role is central to protecting and enhancing customer experiences, safeguarding critical assets, and strengthening data systems by delivering high‑quality risk intelligence that informs sound business decisions.

You will take ownership of the implementation of the Loyalty Management System, ensuring it aligns with the Qantas Group Management System. As a trusted partner to stakeholders, you will move beyond risk identification to help design sophisticated controls and guide the organisation through complex regulatory environments.

You will take a hands-on lead in orchestrating sophisticated risk and control workshops, utilising advanced threat modeling and root-cause analysis to uncover "blind spot" risks within Qantas Loyalty. Beyond mere oversight, you will act as a high-credibility partner to executive leadership, translating intricate data from domains like Cyber, Data Privacy, and Fraud into actionable commercial insights. By coaching senior leaders and spearheading divisional awareness programs, you will move the risk culture from a reactive state to a proactive mindset where risk management serves as a critical enabler for innovation and customer trust.

You’ll have: 

• Significant experience (10+ years) working in Risk within large multinational organisations, including exposure to commercial and operational teams.
• A minimum of 5+ years senior leadership experience leading large, geographically diverse teams.
• Advanced Risk Governance capability, with a proven ability to govern risk profiles and ensure risk registers act as dynamic strategic tools capturing emerging threats and commercial opportunities.
• Expertise in cloud-native technology and Agile environments, with the ability to identify and analyse risks while working closely with Product and Engineering teams.
• Specialised Risk Partnership experience across high-complexity domains including Cyber, Technology, Data Privacy, Fraud, and Contractual risk.
• Strong capability in regulatory excellence, acting as the custodian of the Loyalty Risk Framework and evolving policies to exceed industry best practices.
• Demonstrated strength in high-impact risk facilitation, applying advanced root-cause analysis and threat modeling to identify "blind spot" risks
• Strategic Insight Management, maintaining a gold-standard repository of risk documentation to alert leadership to systemic issues and emerging trends.
• The ability to drive cultural change, serving as a catalyst for deep-seated risk awareness and compliance excellence through mentorship and influential communication.
• Tertiary Qualifications, including a minimum Bachelor’s Degree, with an expectation of postgraduate study or broader business administration qualifications.
   

Why Qantas?  

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.  

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.  

• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

Applications Close: 6th March 2026